Infrastructure management

• Remote Infrastructure Management
1. Data Center Management
• Servers, Databases, Middle Tier Apps, Messaging, Storage Systems
1. Network Management
• Routers, Switches, VoIP devices, Network Links
1. Security Management
• Firewalls, Intrusion Protection Systems, VPNs, PKI, AAA Tools
1. Desktop Management
• Desktops, Laptops, File & Print Servers
• ITIL compliant processes, SLA driven engagements
1. Pro-active monitoring & Incident management
2. Problem, change & Configuration management
3. Asset management, Patch management
4. Availability management
5. Process consulting, Audits & Reviews
6. Implementation/Migration support
• Facility Management Service
• Mobile Device Management